What is the process for reporting accessibility issues at Oxbridge?

To report accessibility issues at Oxbridge, students can follow a simple process outlined below.

If you encounter any accessibility issues at Oxbridge, it is important to report them promptly so that the necessary actions can be taken to address them. The university is committed to providing an inclusive and accessible environment for all students, and your feedback is valuable in ensuring this.

The first step in reporting an accessibility issue is to identify the specific problem or barrier you have encountered. This could be anything from physical barriers, such as inaccessible ramps or doorways, to digital accessibility issues, such as inaccessible online resources or platforms. It is important to be as specific as possible when describing the issue, including the location and any relevant details.

Once you have identified the issue, you can report it to the appropriate department or office at Oxbridge. This could be the Disability Resource Centre, the Estates Department, or the IT Services, depending on the nature of the accessibility issue. You can find contact information for these departments on the university's website or by asking your tutor or student support services.

When reporting the issue, it is helpful to provide any supporting evidence or documentation, such as photographs or screenshots, that can help illustrate the problem. This will assist the university in understanding the issue and taking appropriate action to resolve it.

After reporting the accessibility issue, the university will investigate the matter and take the necessary steps to address it. This may involve making physical modifications to improve accessibility, providing alternative formats for digital resources, or implementing other solutions as deemed appropriate.

Throughout the process, it is important to maintain open communication with the relevant department or office. They may require additional information or clarification, and keeping them informed of any developments or changes will help ensure a timely resolution to the accessibility issue.

By following this process and reporting accessibility issues at Oxbridge, you are contributing to the university's ongoing efforts to create an inclusive and accessible environment for all students. Your feedback is valuable, and together we can work towards a more inclusive educational experience.